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FAQ / How it works

Connature is the global  B2B platform to source certified sustainable products and raw materials. Certified suppliers showcase their products and buyers source certified organic raw materials and products simply and easily. We welcome operators (suppliers and buyers) from 180 countries. All suppliers are verified by one of the major established Consultancy & Certification Partners for sustainable companies, Federbio Servizi, to guarantee certifications verification. 

Connature doesn’t welcome any leather, meat of furs trade to respect animals, planet and environment.

Our sourcing platform offers access to products and raw materials as bulk ingredients, branded or retail ready goods and private label products across many categories for Products and Raw Materials as Food & Beverage, Beauty, Packaging, Textiles, Household, Fashion, Healthcare.

Buyers can join for free and message suppliers directly. Suppliers join the platform by paying a membership fee

Suppliers, Buyers, Brokers and Operators within the sustainable industryConnature is made to  source the best certified verified products and raw materials from all around the world, directly from suppliers. It works on buyer’s behalf by selecting, checking and showcasing high quality sustainable verified suppliers by saving tons of time in terms of research, money and energy.

Our users are:

Suppliers: manufacturers, producers, exporters distributors, wholesalers, farmers, growers,  brands, any company producing sustainable certified goods.

Buyers and Buyers/Suppliers: purchasing/sourcing/procurement managers, brokers, general buyers, processors looking for bulk ingredients, brands looking for private label goods, e-commerce buyers, HO-Reca buyers, large retailer chains, small retailer chains, spa, health food shops, hotels, restaurants, supermarkets,  importers. 

Remind that operators which resell goods must be certified according to EU Laws. These certification must be valid and displayed on Connature profile.

Our sourcing platform offers access to products and raw materials as bulk ingredients, branded or retail ready goods and private label products across many categories for Products and Raw Materials as Food & Beverage, Beauty, Packaging, Textiles, Household, Fashion, Healthcare.

Buyers can join for free and message suppliers directly.

Suppliers join the platform by paying a membership fee

1 - Connature welcomes buyers, procurement manager and operators interested in purchasing sustainable goods.

2 - Connature welcomes suppliers that have acquired recognized valid sustainable certification.

3- Each product displayed must be covered at least by 1 sustainable certification on Products, Raw materials or Process

4 - Connature doesn't welcome any FURS, LEATHER, MEAT trade in respect of animals, planet, environment. We accept Milk, Milk derivates and Eggs.

Remind: before registering check to possess this 3 entry standards:

- Valid Sustainable Certification on PRODUCTS (organic, vegan, fairtrade)

Note: we do not offer refunds after a membership has been paid, except in extenuating circumstances.

Buyers can sign up for free here. Suppliers can sign up here.

Supplier Memberships and the details of our plans can be found here

Buyers can sign up for free at Connature. A free Buyer account entitles you to send 50 separate message per year. 

Buyers who want to send more than 50 messages and benefit of Buyers Alert function which allows you to create specific goods alerts can upgrade their account by purchasing the Regular Membership which is € 69,00 for one year.

Buyers can sign up for their free account here.

Connature Ltd is based  in Bedford (Uk) – Click here to see our info and contacts

Connature has a Monday-Friday customer care. 

You can contact us by:

email at info@connature.com 

- contact box

- by leaving your telephone number in the box form

We’ll get back to you as soon as possible. We answer to all enquiries that come from all over the world  usually from 24 to 72 hours.

If you have forgotten your password, please click here

Connature welcomes certified organic and sustainable products/raw materials only. Before registering your company and uploading your products, please check Connature access standards very carefully. (link https://connature.com/entry-standard/) Connature accepts recognized certifications from all around the world. Give it a look at this page (link https://connature.com/certifications/) but if you don’t find them, don’t worry because there are plenty of them. If you don’t know if your product certification is accepted by Connature you can check with us. Let’s write us and we’ll be glad to help you!Once a supplier has registered and upload his goods with certifications, our External Certification Body Partner Federbio Servizi srl, will check them and give their approval. Read carefully: If you believe your certification is relevant to Connature and should be evaluated to be included, please write to us at info@connature.com and we’ll for sure consider your request.Certification inclusion remains at the discretion of the Connature management team.Note: Any leather, fish, furs and meat trade is not welcomed in Connature, that’s because we want this world to be a better place.For more information on certifications, please visit this page

Your supplier profile will be live on Connature once you have entered all required company details and you have successfully completed your payment.

Each account means 1 user profile.
The user profile can be managed by anyone with the user login information (email address and password) but we invite companies to manage a user profile by one person for better security

If you want to no longer appear on Connature please contact us at info@connature.com .

You can deactivate your account whenever you want!

Please remind that we do not offer refunds after a membership has been paid for and a supplier has been approved, except in extenuating circumstances. 

 

Before registering please read carefully our Entry Standards

 

If your account has not been approved, you have received an email detailing why and suggesting solutions.
Please remind that we do not offer refunds after a membership has been paid for and a supplier has been approved, except in extenuating circumstances. 

We do not offer refunds once a membership has been paid for a supplier, except in extenuating circumstances.

You can make a request at info@connature.com We do our best to help you.

“Certified” on connature.com  means that a third party audit has been conducted by an accredited certifying agency on the product against the standards of one of the internationally recognized organic certification programs. A major list of the most recognized certifications is here.

Remind that Connature accepts also sustainable certifications not listed in this page.

For further information on certifications, you can write us at info@connature.com or contact us

Connature welcomes certified organic goods who are certified according recognized certifications and standards which the most common are listed here

If you don’t find your certification listed here don’t worry! You are very welcome to mention any additional certification acquired by your company or product.

If you believe your certification is aligned with Connature certifications requirements please write to us at info@connature.com and we’ll for sure consider your request.

Certification inclusion remains at the discretion of the Connature management team.

Please visit this area to get all the information about advertising on Connature.

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